Baggage Policies

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Acceptance of Baggage - General
Acceptance of Live Animals
Acceptance of Special Items
Acceptance of Sporting Equipment
Liability - Baggage and Personal Property
Exclusions from Liability

Acceptance of Baggage - General

General Conditions of Acceptance: Pacific Airways will accept for transportation as baggage, such personal property as is necessary or appropriate for the wear, use, comfort, or convenience of the passenger for the purpose of the trips, subject to the following conditions:

  1. All baggage is subject to inspection by Pacific Airways; however, Pacific Airways shall not be obligated to perform inspection. Pacific Airways may refuse to transport or may remove at any point baggage that the passenger refuses to submit for inspection.
  2. Pacific Airways may refuse to transport baggage on any flight other than the one carrying the passenger. Pacific Airways may also refuse to accept property for transportation whose size, weight, or character renders it unsuitable for transportation on the particular aircraft which is to transport it; which cannot be accommodated without harming or annoying passengers; or which is not suitably or adequately packaged to withstand ordinary handling.
  3. Checked and Carry-On Baggage: The suitability of baggage, as to weight, size, and character, to be carried in the passenger compartment of the aircraft will be determined solely by Pacific Airways. As will check baggage, acceptable under Pacific Airway's rules, which is tendered by a passenger, upon presentation of a valid ticket for transportation on Pacific Airways, subject to the following:
  1. Baggage must be checked at Pacific Airway's counter in advance of flight departure time.
  2. The passenger's name must appear on the baggage.
  3. Baggage will not be checked to a point that is not on the passenger's routing.
  4. Live animals will not be checked beyond a point of transfer to another carrier except on interchange flights.
  5. When baggage is carried on board the aircraft it may be stored under a seat. The suitability of baggage as to weight, size, and character will be solely determined by Pacific Airways.

Free Baggage Allowance: Pacific Airways will transport the fare-paying passenger's baggage between points on its lines for which a valid ticket is presented without charge, subject to the following:

  1. Maximum baggage weight on scheduled flights not exceeding 40 lbs. Baggage exceeding the size or weight limitation will be charged at the excess baggage rate per pound.
  2. Failure to undertake the trip shall subject the passenger to a charge for baggage so transported. Passengers rerouted in accordance with Failure to Operate on Schedule or Failure to Carry shall be entitled to the maximum allowance applicable for the trip originally purchased.
  3. In addition to the maximum allowances stated above, each fare-paying passenger dependent upon such devise may carry, without additional charge, a collapsible wheelchair excluding spillable wet cell batteries or crutches and/or braces or other prosthetic device.
  4. When two or more passenger traveling to the same destination on the same flight present themselves and their baggage at the time and place, their maximum allowance will be the sum of their individual maximum allowances. Baggage in excess of the combined maximum allowance will be subject to the excess baggage charge.
  5. Articles Carried Free in Addition to Stated Maximum: In addition to the maximum allowances provided above, each fare-paying passenger may check, without additional charge, the following articles of baggage:
  1. An overcoat or wrap.
  2. An umbrella or walking stick.
  3. Crutches and/or braces or other prosthetic devices on the same flight with the passenger dependent on the device.
  4. A manually or battery operated collapsible wheel chair or other mobility aids, if in conformity with hazardous material regulations CFR49.

Excess Baggage Charges: Baggage in excess of the maximum free allowance specified in this rule will be accepted for transportation (subject to aircraft load conditions) only upon payment of charges stated in current fare table for the destination of the baggage. Due to limited aircraft size, limited cargohold capacity, and restricted gross take-off weights operated with aircraft having a seating capacity of less than 19 passengers, excess baggage, or oversize baggage presented or transferred at departure time without a prearranged reservation for space may travel on a space-available basis.

Acceptance of Live Animals

Pacific Airways will accept domestic cats, dogs, household birds, and certain other live animals for transportation, (at Pacific Airway's discretion) subject to the conditions below:

  1. Advance arrangements must be made.
  2. The animals must be harmless inoffensive, odorless, and require no attention during transit.
  3. The animal must be confined in a cage or container subject to inspection and approval by Pacific Airways before acceptance and in conformance with 9CFR or IATA live animal regulations.
  4. Environmental conditions must pose no hazard to the safety or comfort of the animal.
  5. The passenger must make all arrangements and assume full responsibility for complying with all applicable laws, customs, and/or other governmental regulations, requirements, or restrictions of the country, state, or territory to which the animal is being transported.
  6. For transportation solely within the U.S. The animal and its container will not be included in determining the free baggage allowance.
  7. If the animal is not called for within 6 hr. after arrival, the animal will be placed in a local kennel at the passenger's expense.

Acceptance of Special Items

The following special items or types of items will be accepted as baggage subject to the conditions shown. Charges are applicable from the point at which the item is accepted to the point to which the item is transported:

  1. Animals, Live - See section above.
  2. Bassinets are not accepted. Infant carrying seats approved by the D.O.T. are accepted free of charge, and are not included in determining free baggage allowance. If the parent desires a confirmed seat for an infant with carrying seat, a ticket must be purchased. Use of the carrying seat onboard is on a space available basis and is contingent upon the adjacent seat being unoccupied.
  3. Bicycles - see Sporting Equipment below.
  4. Firearms - see also Sporting Equipment below. Nonsporting firearms and ammunition will be accepted as checked baggage only.
  5. Fragile items:
  1. Fragile items (for examples see item 2 below) will be accepted if they are appropriately packaged in an original factory-sealed carton, cardboard mailing tube, or container or case designed for shipping such items or packed with protective internal material. However, fragile items without appropriate packaging may be accepted upon the execution of a release which relieves Pacific Airways of liability for loss or damage of contents or delay in delivery resulting in damage or loss of checked baggage (of the type identified in item 2 below). Such loss or damage must result solely from the unsuitability of such items as checked baggage and/or the inadequacy of their packaging, and not from Pacific Airway's failure to exercise the ordinary standard of care.
  2. The classes of items listed below are deemed to be fragile or perishable or otherwise unsuitable as checked baggage and are subject to the conditions of acceptance set forth in paragraphs 1 above:

Restricted articles: Articles listed in the DOT Hazardous Materials Regulations (49 CFR 171-177) and/or IATA dangerous goods regulations and revisions and reissues thereof, will not be accepted for carriage as baggage except for dry ice and small arms ammunition.

Acceptance of Sporting Equipment

  1. Bicycles: One item of bicycling equipment is defined as one bicycle, non-motorized, with single or tandem seats will be accepted, on a space available basis, for a charge of USD 25.00. Small or collapsible bicycles that do not exceed the maximum checked baggage dimensions may be included in determining the free baggage allowance.
  2. Fishing equipment: Items of fishing equipment will be accepted as checked baggage. The fishing equipment will be included in determining the free baggage allowance, and when in excess each item will be subject to the excess baggage charge.
  3. Scuba-diving equipment: Scuba-diving equipment will be included in determining the free baggage allowance and will travel on a space available basis.
  4. Shooting equipment (sporting firearms): Firearms will be included in determining the free baggage allowance, and when in excess, each item will be subject to the excess baggage charge.
  1. Firearms must be unloaded and packed in a manufacturer's crush-proof type container, manufactured specifically for the firearm; or a hard case. Baggage containing hand guns must be locked by the passenger in the presence of Pacific Airways with either a key or lock combination to be retained in the passenger's custody. Baggage containing firearms will be transported in an area, other than the cockpit, that is inaccessible to the passenger.
  2. Baggage containing firearms will not knowingly be accepted for transportation at point of origin unless a declaration, signed and dated on the day the baggage is accepted for transportation, is placed inside the case containing the firearms, declaring that the firearms are not loaded.
  3. Ammunition must be packed in manufacturer's original package or securely packed in fiber, wood, or metal boxes. Ammunition with explosive or incendiary projectiles will not be accepted.
  1. Skiing Equipment: Items of skiing equipment will be accepted as checked baggage, will be included in determining the free baggage allowance, and when in excess, will be subject to the excess baggage charge and travel space available.
  2. Antlers: Antlers will not be accepted as checked baggage. All antlers/horns must be shipped Air Cargo only.

Cabin-Seat Baggage and Charges: When a passenger requests that item(s) of baggage be carried in the cabin, and Pacific Airways determines that the item is acceptable as cabin baggage but is so fragile and/or bulky as to require the use of a seat, the baggage must be carried aboard the aircraft by the passenger and secured in the seat next to the passenger's seat. Pacific Airways will charge 100% of the applicable adult fare. Pacific Airways will not include the cabin-seat baggage ticket in determination of free baggage allowance or excess baggage charges.

Liability - Baggage and Personal Property

Notice of Irregularity and Filing of Claim: An incident involving loss of, or damage to, or delay in the delivery of baggage or personal property accepted into the custody of Pacific Airways must be reported in writing to an Pacific Airways representative within 24 hours. All claims for loss are subject to proof of value and must be presented in writing to Pacific Airways within 45 days after occurrence of events giving rise to the claim. No suit or legal action in connection with a claim will be allowed unless such action is brought within 2 years after Pacific Airways has denied the claim in writing.

Limitations of Liability: Maximum total liability for substantiated damages in the event of loss, physical damage, or delay in the delivery of checked baggage shall be USD 500.00 per ticketed passenger. This limitation shall also apply to baggage or personal property accepted for temporary storage at a city or airport ticket office or elsewhere before or after the passenger's trip. Pacific Airways will compensate the passenger for all reasonable, documented expenses incurred as a result of damage to or delay in the delivery of any personal property, up to the limits of liability.

Liability limit on game meat: Pacific Airways will be liable for loss, but not damage or spoilage of "game meat" as checked luggage. Game meat includes any type of meat that was obtained by the passenger by means other than purchasing in a store, for example: fresh caught fish or meat obtained from a hunt. Liability will be based on a flat rate of $5.00 per pound up to maximum liability of USD $500 per ticketed passenger.

Exclusions from Liability

Minor damage to luggage: When Pacific Airways has exercised ordinary standard of care, it assumes no liability for incidental damage such as scuffs, dents, stains, and cuts that results from normal wear and tear.

Damage to wheels/handles: When Pacific Airways has exercised the normal standard of care, Pacific Airways shall not be liable for damage to wheels or feet, or telescoping handles that are attached to the exterior of checked baggage. This exclusion applies whether or not the passengers sign a release form.

Fragile articles: When Pacific Airways has exercised ordinary standard of care, it shall not be liable for damage to, or damage caused by fragile articles described in the above paragraph.

Perishable articles: Pacific Airways shall not be liable for deterioration or spoilage of any perishable articles contained in checked baggage, whether with or without the knowledge of Pacific Airways.

Late Check-In: If baggage is presented for checking less than fifteen (15) minutes before flight departure time, Pacific Airways will not be liable for any resulting expenses, including delivery charges, resulting from baggage not being loaded on the same flight as the passenger.

Carry-on/unchecked property: Pacific Airways will not be liable for damage loss or theft of items taken on board an aircraft and remaining in the personal possession care of the passenger. Assistance provided by flight crew members to properly store such items does not transfer liability to Pacific Airways.

Unsuitable, valuable articles: The following items are judged to be unsuitable as contents of checked baggage, and Pacific Airways assumes no liability for loss, theft, damage or delay in the delivery of:

Attached items: Pacific Airways will not be liable for tents, sleeping bags, or similar articles which are strapped, taped, or tied to another piece of baggage and may become separated as a result of normal handling during transportation.

Missing contents: Except for excluded items specified above, Pacific Airways will accept liability for missing contents from checked baggage, provided the passenger has exercised reasonable precautions to externally lock or secure the baggage as protection against possible loss or separation of such contents.

Consequential damages: Pacific Airways shall not be liable for "special" or "consequential" damages such as lost wages, ground transportation, temporary lodging, unavailability of keys, and other "inconveniences" or emotional distress resulting from damaged, delayed, or lost baggage.

Unclaimed baggage: Pacific Airways will not be liable for baggage not claimed within 1 hr. after baggage has been made available for claiming in a public baggage claim area.